DrugsByCanada.com is a prescription referral service dispensing from our licensed pharmacy in Winnipeg, MB, Canada. We facilitate the shipment of prescription medications to American patients. For more information on our services and how to place an order, please visit our website.

The price difference between Canadian and US medications is primarily due to government regulations. In Canada, the Patented Medicine Prices Review Board controls drug prices to ensure they are not excessive. Conversely, the US market allows pharmaceutical companies more freedom in setting prices, resulting in higher costs.

All prices on DrugsByCanada.com are listed in USD

If you have questions for a pharmacist, call us at 1-888-349-5925. Our pharmacists will answer any medication-related questions you may have.

Patient data is held in the strictest confidence at DrugsByCanada.com. All personal data is collected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and is only used to the extent necessary to prepare, explain, and ship medication to our patients. Patient information is only shared with healthcare providers involved in the direct treatment of the patient, unless explicit consent otherwise has been provided to DrugsByCanada.com.

You can update your personal information by calling us or emailing us at support@drugsbycanada.com.

Yes, all members within a household may use one single account to place orders as opposed to having separate accounts. Contact us by phone and a representative can add family members to your account.

Yes, patients can order many popular weight loss medications from DrugsByCanada.com with a valid prescription. Our catalog includes medications such as Ozempic, Wegovy, Mounjaro, Saxenda, Rybelsus, and more.

Yes, generic medications are as effective as their brand-name counterparts. They contain the same active ingredients, dosage, safety, strength, quality, and performance. The FDA ensures generics meet the same rigorous standards as brand-name drugs, making them equally effective and safe for patients.

Insulin and most diabetic and weight loss injections should be kept in the refrigerator upon arrival. Please note that these items are express shipped and packed with medical-grade cool packs for temperature stability.

It is important to note that most refrigerated medications have robustness outside general refrigerator temperatures. Most insulins are stable for 30 days, and Ozempic is stable for 8 weeks outside of refrigerated temperatures.

If you have any questions regarding medication storage upon arrival, please contact our team at support@drugsbycanada.com or 1-888-349-5925, and a member of our staff will promptly assist you.

To order medication from DrugsByCanada.com, a valid prescription from a United States prescriber is required. This applies to all prescription medications and insulin.

American residents can order up to 3 months of medication for personal use from Canada. All medication orders require a valid prescription from a licensed prescriber, which can be sent to us by fax, email, or uploaded to the DrugsByCanada.com platform. Our pharmacists verify all prescriptions during the preparation process.

A new prescription is required once all the refills on your current prescription have been exhausted. Prescriptions are valid for up to one year from the original issue date, regardless of remaining refills. After one year, please upload a new prescription or have your prescriber contact us by phone or fax with a new prescription.

Physicians and prescribers can call in prescriptions at 1-888-349-5925 or fax them to 1-888-350-0432. For new patients, we recommend that prescribers fax the patient’s medication details along with the patient’s contact information to avoid delays.

Contact us at 1-888-349-5925 or info@drugsbycanada.com, and we will check if we can add the medication to our catalog. Please note that DrugsByCanada.com does not offer any narcotic or controlled medications.

Absolutely! Current patients may call us anytime to request a refill by phone at 1-888-349-5925.

Ordering medications for your pet is as simple as ordering for yourself. Register your pet through the “Create an Account” feature, or upload the prescription under your profile. Ensure the prescription is valid and includes the veterinarian’s information to avoid delays. Our team at DrugsbyCanada.com will take care of the rest.

DrugsbyCanada.com currently accepts Discover, Mastercard, and Visa credit cards.

DrugsByCanada.com aims to remain competitive and cooperative and will price match for our patients. We only source medication through our Canadian suppliers, and matching is restricted to medication sourced from Canada on competing platforms.

Price matches must be an active offer from a competitor and include any additional charges indicated (e.g., shipping charges, minimum order requirements). Email the link to the medication to support@drugsbycanada.com.

At this time, DrugsByCanada.com is currently unable to accept private insurance on our website. However, a detailed receipt is provided to patients with all their orders, which may be submitted to their respective health care plans.

DrugsByCanada.com proudly services all 50 states, including Hawaii and Alaska. Order with confidence today.

DrugsByCanada.com offers two carries for shipping:

Canada Post & USPS (4-10 business days)

• $29.99 for refrigerated items
• $14.99 for non-refrigerated items

FedEx (3-5 business days)

• $79.99 for all items

Patients referred through our prescriber referral program receive priority service. Their medication orders are prepared and shipped first, which is particularly helpful during supply constraints. Prescribers can provide their patients with a special coupon code for an ongoing 10% discount. There is no cost for prescribers to register in this program.

Patients may order up to 3 months of medication from DrugsByCanada.com for personal use.

Medications available from DrugsByCanada.com exclude any narcotic or controlled medications. DrugsByCanada.com reserves the right to refuse any prescription order where there is potential for abuse.

DrugsByCanada.com ships orders within 1-2 business days of receiving them. Ensure your prescription is uploaded or on file to avoid delays.

Overnight shipping is not standard at DrugsByCanada.com. However, in exceptional circumstances, we can arrange this with couriers, and additional charges may apply.

DrugsByCanada.com only ships medication for personal use and can only deliver to residential American addresses.

By default DrugsByCanada.com uses CanadaPost and the United States Postal Service (USPS) to ensure safe delivery. If preferred, patients may request FedEx  (additional charges apply). Medications are not subject to customs duties or sales taxes. The price at checkout is the final price.

To save on shipping costs, we encourage you to order multiple medications together.

Once CanadaPost has picked up the order, it typically arrives within 10 business days. Please ensure you have arrangements to have someone home to sign for your delivery.

Patients will receive a USPS tracking number for their order via email once the medication is shipped.

If you miss a delivery, the courier will leave a notice with instructions on arranging a redelivery or where to pick up your package, typically your local USPS post office.

In accordance with regulatory restrictions in the province of Manitoba, Canada, a pharmacy may not accept for return to stock any medication that has been previously dispensed.

However, if your medication is defective or if your order is excessively delayed (exceeding 10 business days), please contact us at 1-888-349-5925, and our patient service team will work to resolve your issue.

Patient satisfaction is paramount to DrugsByCanada.com, and we will always strive to meet or exceed your expectations.

Orders can be canceled as long as the medication has not yet been shipped. To cancel an order, please contact us promptly at 1-888-349-5925 to speak with a representative. There are no charges for canceled orders.