Shipping
Shipping Rates | DrugsbyCanada
At DrugsByCanada, we partner with Canada Post to provide reliable and cost-effective delivery for your medications. Once your package reaches the United States, the United States Postal Service (USPS) takes over, ensuring seamless delivery to all 50 states. All shipments include a tracking number, so you can monitor your order every step of the way. Standard items typically arrive within 10 business days, while refrigerated items are delivered in 4 to 10 business days to maintain their integrity. With decades of experience handling medication, both Canada Post and USPS are trusted names in delivery, giving you peace of mind from dispatch to doorstep.
Note: Patients can combine multiple medications into a single shipment to reduce shipping costs.
Standard Shipping: $14.99
Perfect for oral medications and those not sensitive to temperature. Orders typically arrive within 10 business days and include a tracking number that can be used on both the Canada Post and USPS tracking systems.
Cold Shipping: $29.99
Designed for medications requiring refrigeration, these shipments are carefully packed with cold packs to ensure the proper temperature is maintained throughout transit. Delivery typically takes 4 to 10 business days, and each order includes a tracking number that can be used on both the Canada Post and USPS tracking systems for complete visibility.
DrugsByCanada.com cannot be held liable for delays in the delivery of orders. Once the package has been shipped, responsibility is transferred to the customer.
USPS may require a signature upon delivery. If a signature cannot be obtained, the medication may need to be collected from your local post office. Please note that any unclaimed orders returned to the sender will be at the customer’s expense, and refunds will not be issued for these returns.
Delivery may be delayed if U.S. Customs selects your package for a random inspection. To avoid potential seasonal delays, especially during the holiday period, we recommend placing refill orders well in advance.
Contact Us
If you have questions about how shipping medication from Canada works, please contact us! You can reach us by calling 1-888-349-5925 for immediate assistance or by using our live chat feature in the bottom-right corner of the page to connect with a representative in real time. Alternatively, you can email us at support@drugsbycanada.com, and we’ll respond as soon as possible, or fill out the contact form below, and we’ll get back to you promptly. We’re committed to ensuring your experience with DrugsByCanada is easy and hassle-free!
Contact Information
E: support@drugsbycanada.com
Tel: 1-888-349-5925
Fax: 1-888-350-0432
Business Hours (CST):
Mon-Fri: 8am-7pm
Sat-Sun: 9am-5pm
Holiday Hours:
9am-5pm